To be „TOP“ partner in car transportation and deliver reliable, efficient, and safe transportation solutions that exceed our customers expectations.
Our vision
Our mission
To continuously improve our transport services through innovation, technology, and operational excellence.
- Certificates ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018
- Modern fleet of 200 car transporters (150 own + 50 subcontracted
- 14 years of experience
- Truck service in Hannover
Our fleet
- 100% fleet – EURO 6 emission standart car transporters.
- 70% fleet are not older than 3 years MB trucks with Metago Pro / Intago TT trailers.
Customer service
24/7 customer support
Providing round-the-clock support to address customer queries and concerns promptly.
Clear and Transparent Communication
Keeping customers informed about their shipments, including tracking updates, delays, and any issues that may arise.
Multiple Communication Channels
Offering various ways for customers to reach out such as phone, email, Whatsapp and Viber.
Quick response and effective solutions
Providing practical and timely solutions to any issues that arised, ensuring customer satisfaction.
Tailored Solutions
Offering customised transport solutions that meet the specific needs of each customer.
Understanding Customer Needs
Taking the time to understand the unique requirements of each customer and adapting services accordingly.
Customer Relationship Management (CRM)
Utilizing CRM systems to keep track of customer preferences and history, allowing for more personalized interactions.
Reliability
Building a reputation for being the most reliable transport partner that customers can trust anytime.
Quality
Regular Inspections
Conduct regular vehicle inspections to ensure all trucks and equipment are in optimal condition. This includes checking brakes, tires, lights, and other critical components.
Mobile Service
Our mobile service in Germany provides comprehensive, on-the-spot maintenance and repair solutions for our fleet.
Designed to minimize downtime and maximize operational efficiency, our service offers rapid response and expert care, ensuring that trucks are back on the road quickly and safely.
Preventive Maintenance
Implement a preventive maintenance schedule to address potential issues before they become serious problems, reducing the risk of breakdowns and accidents.